Agence Bergamote is an editorial communications agency created in 2011 in Paris by Aurélie Laglantine, Catherine Mattéi and Anne-Marie Jelonek. It employs about twenty people.
Being a participatory communication agency, listening to its clients, opening the field of possibilities and committing itself to a respectful world.
As in most agencies (communication agencies, advertising agencies, digital agencies) :
2 main reasons led Bergamote to choose Talkspirit:
Following the test phase, the company made Talkspirit the single tool that allows employees to communicate with each other within the agency.
The key objective is to reduce the number of emails exchanged internally.
No more atomized contents in the email boxes of different employees: they are now centralized in one place, in a shared document base, on talkspirit. Anyone involved in the project can now find them, at any time. Ideal when -as on any project- the interlocutors change (on the client side, or internally).
Thanks to the online chat, Agence Bergamote's teams can interact in real time, at any time and from anywhere. No more difficulties in reaching so-and-so by phone and no more need to wait to meet so-and-so at the office to discuss a subject: Talkspirit's chat rooms make it possible to interact with greater flexibility and responsiveness. On computer or mobile.
Bergamote's consultants invite their clients as Guests on the Talkspirit project group that concerns them. In this way, clients have access to everything that is being done on their project and its progress, which strengthens the proximity with the agency's teams and gives them the feeling of being directly involved in the work being done.
Read more in this article from the Talkspirit blog.
Find out about their initiatives and successes and the benefits they obtained with Talkspirit.
"Talkspirit is a complete platform that allows us to make proposals, report difficulties and exchange with our peers, in a space of trust and benevolence. For the benefit of customers and for the benefit of employees."
"With Talkspirit, information flows faster, easier, and more freely. It allows people from different departments and hierarchical levels to exchange with each other, thereby strengthening cohesion among agents."
"Talkspirit facilitates exchanges and allows everyone to feel better integrated, to contribute, and to give their opinion. A guarantee of cohesion and conviviality for our teams! "
The idea, with talkspirit, was to have a common place to communicate, so that people coming into a project could very quickly find their way around and start collaborating.
"Talkspirit allows us to exchange information and centralize documentation in a secure space dedicated to our company. [...] It also facilitates our daily work, because we can know who is who and who does what, which is very important in a multi-site company."
Each customer context is unique. Talkspirit offers them all the tools they need to increase the agility and performance of their teams on a daily basis.