case study
"Talkspirit is our digital heart, the one to which all our communications and exchanges converge. This tool makes our life easier: when we work in project mode, we need to be able to find and segment the places of exchange."
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Agence Bergamote is an editorial communications agency created in 2011 in Paris by Aurélie Laglantine, Catherine Mattéi and Anne-Marie Jelonek. It employs about twenty people.
Being a participatory communication agency, listening to its clients, opening the field of possibilities and committing itself to a respectful world.
As in most agencies (communication agencies, advertising agencies, digital agencies) :
2 main reasons led Bergamote to choose Talkspirit:
Following the test phase, the company made Talkspirit the single tool that allows employees to communicate with each other within the agency.
The key objective is to reduce the number of emails exchanged internally.
No more atomised content in the email inboxes of different employees: it is now centralised in one place, in a shared document database, on Talkspirit. Anyone involved in the project can now find it at any time. Ideal when - as on any project - the interlocutors change (on the client side, or internally).
Thanks to the online chat, Agence Bergamote's teams can interact in real time, at any time and from anywhere. No more difficulties in reaching so-and-so by phone and no more need to wait to meet so-and-so at the office to discuss a subject: Talkspirit's chat rooms make it possible to interact with greater flexibility and responsiveness. On computer or mobile.
Bergamote's consultants invite their clients as Guests on the Talkspirit project group that concerns them. In this way, clients have access to everything that is being done on their project and its progress, which strengthens the proximity with the agency's teams and gives them the feeling of being directly involved in the work being done.
Is remote work on the rise? With Talkspirit it's easy: even from a distance, everyone can remain fully connected to the life of the agency and collaborate with their colleagues. Just like in the office. It's also optimal in terms of user-friendliness: with surveys, involving employees in internal choices is as easy as pie. Guess how the names of the meeting rooms were chosen? Finally, a group called "Random" allows all employees to share sectoral intelligence: a real collective intelligence approach!
Read more in this article from the Talkspirit blog.
Discover their initiatives, their successes and the benefits brought about by Talkspirit.
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In order to improve the experience of its customers, La Poste Group has deployed a participative innovation platform gathering 20,000 employees. Here is their feedback.
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In order to improve the experience of its customers, La Poste Group has deployed a participative innovation platform gathering 20,000 employees. Here is their feedback.
In order to improve the experience of its customers, La Poste Group has deployed a participative innovation platform gathering 20,000 employees. Here is their feedback.
In order to improve the experience of its customers, La Poste Group has deployed a participative innovation platform gathering 20,000 employees. Here is their feedback.
In order to improve the experience of its customers, La Poste Group has deployed a participative innovation platform gathering 20,000 employees. Here is their feedback.
Each client context is unique. Talkspirit offers them all the tools to increase the agility and performance of their teams on a daily basis.
Try Talkspirit for free for 15 days,
or schedule a demo with our team!