Case studies

Traiteurs de France

Pooling resources makes everyone stronger. In our SME network, Talkspirit is an essential element of transformation and agility.

Alban Cailliau, Network Manager
Paris (France)
300
Hotels & Restaurants

Discover how this network of 36 caterers is using Talkspirit to transform itself:

  • establishment of professional communities
  • mutual assistance and dynamic sharing of best practices among caterers
  • daily remote collaboration
  • strengthening the sense of belonging within each caterer's teams
  • launching a new channel for gathering information, ideas, and suggestions
  • boost daily communication between employees (via chat and video conferencing)

Traiteurs de France

Presentation of the client

Les Traiteurs de France the largest national network of caterers specializing in event planning. With locations in multiple regions, it serves clients throughout France, assisting them with their private, professional, and multi-site event needs.

Its mission

Organize your receptions while engaging in a process of continuous improvement, particularly in terms of innovation and environmental and social issues.

Initial need and context

Initial context

With more than 1,500 employees, Traiteurs de France nationwide. This is what motivated the deployment of Talkspirit across the network, to facilitate information sharing, transform the way people collaborate, and increase internal synergies. 

Why did you choose Talkspirit? 

Three key advantages of Talkspirit motivated Traiteurs de France adopt the solution:

  • ease of use
  • intuitive platform accessible on all devices (desktop, mobile, tablet)
  • responsiveness of customer service and technical support

Implementation Process

The project was led by the Network Manager. Convinced of the benefits of an internal social network, he first had to convince the Board and the 36 houses to sign up to the project. Ambassadors were then appointed throughout the network to roll out the platform and achieve the initial objectives (generating more participation and exchanges). The creation of professional and project groups was a real bonus for employees, facilitating their exchanges and the sharing of information on common topics.

Benefits

collective intelligence talkspirit

1. Promotes collective intelligence

Every year during the national convention that brings together various leaders, many ideas emerge from all sides. Talkspirit allows Traiteurs de France employees Traiteurs de France ideas more freely. Thanks to chat, groups, and news feeds, it's easy to share messages, ideas, and documents and discuss them freely with other members.

link between talskpirit members

2. Strengthens ties between members

Talkspirit brings together the entire Traiteurs de France network Traiteurs de France strengthens the sense of belonging by promoting communication between employees (administration, chefs, etc.). The platform breaks down barriers within the organization and facilitates and enhances communication between members. Internal documents are easily accessible, making the integration of new employees easier and more enjoyable.

information sharing talkspirit

3. Boosts communication and information sharing

Using Talkspirit allows information to be passed down from the top of the organization to employees and also allows ideas and suggestions to be passed up so that they can be shared with members.

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