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In addition to the email and chat support already guaranteed by Mattermost, the Talkspirit team is also available by phone, in French and English, every day of the week. This guarantees an optimal reactivity to answer your questions and solve your problems.
Mattermost is subject to the Cloud Act : a 2018 US federal law that allows the Department of Justice to order any US internet service provider to access data stored on its servers (even outside the US). A law to which Talkspirit, a French publisher, is obviously not subject.
Mattermost is an instant messaging service founded in 2015 in the US. Designed as an internal chat for organizations, Mattermost also facilitates enterprise collaborative work via certain integration possibilities with third-party tools.
Talkspirit was created in 2008 in France by two experts in digital transformation and hybrid work modes. A true market leader, Talkspirit is on the global podium of evaluations and finished first in the "instant messaging and chat" category. In 2020, the GetApp website named Talkspirit the world's leading software company, ahead of the American giants in its category.
Want to know more about the best software to improve internal communication? Check out our the14 best platforms for improving internal communication.
The Cloud Act is a 2018 US federal law that allows the Department of Justice to order a US internet service provider (including any SaaS publisher) to access data stored on its servers, even on those located outside the US. A law to which Talkspirit, a French publisher, is obviously not subject.
A collaborative and instant messaging app is necessary to ensure a good communication that email no longer provides. Is it enough to ensure successful collaboration and the involvement of each employee? Certainly not. Internal communication has a key role to play in the performance of an organization, but it alone is not enough. This is why Talkspirit not only promotes internal communication, but also enables the integration of powerful collaboration tools (co-editing of documents, shared drives, checklists, and more) useful to ALL your employees. Even those who don't have a professional email!
At Talkspirit, reactivity and efficiency are the driving forces of the support and sales teams. Every day, alongside customers and users, they answer your questions and rely on your proposals to offer you a pleasant customer experience. These precious exchanges give direction to our product roadmap and shape the identity of Talkspirit.
The key to a good collaborative tool ? Simplicity, of course. Indeed, a tool that is easy to use is more quickly adopted by the teams and brings more added value. At Talkspirit, we attach particular importance to the user experience (as Capterra, Appvizer, Getapp or Lecko have noticed). No training is required to start using the platform. Thanks to its intuitive and ergonomic interface, Talkspirit allows all employees to be quickly operational.