Definition

Responsive organization

Responsive organizations are those that adapt quickly to unforeseen obstacles and opportunities.

In a volatile, fast-moving world, this ability is a major competitive advantage over companies that are slower to react.

Anticipating and reacting to change

To be responsive, organizations must be able to:

  • Perceive change before or as it happens,
  • React quickly once this change has been identified.

But to react effectively, you first need to be agile. This means that a reactive organization must have the necessary elements in place, even before a change occurs, to:

  • Make relevant decisions quickly,
  • Execute these decisions quickly and efficiently.

Make quick, informed decisions,

Responsive organizations often adopt a consent-based decision-making model, that enables proposals to move forward as soon as they are deemed safe enough to be tested.

This avoids paralysis by over-analysis or endless debate.

Thanks to this decision-making and operational agility, these organizations are better equipped to thrive in an ever-changing environment.

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