Service & Sense

Service & Sens supports service, digital and managerial transformations, and helps you answer the following questions: how can we stop losing talent? how can we integrate autonomy, agility and goal alignment into the DNA of every organization?

We have spent the last 25 years working on different organizational models, testing and implementing new agile management and governance systems, both within large groups and at SME.

Since then, we have been convinced that every organization should develop a culture of continuous improvement, empowering people, where everyone can change the structure of the company as soon as they feel that something can be improved. This can happen at every level of the organization, with each team having its own governance process, within the framework of the overall strategy and objectives.

This is the definition of a decentralized, learning organization: in this way, the company continually evolves in line with its environment (which means agility), and is not as disruptive as some managers might think.The transition to empowering, involving management requires effort.

There are new rules, methods and tools to learn.

The organization's founding meetings are changing radically. Old habits will be broken to create new ones that facilitate collaborative management practices. While the practice may seem liberating and refreshing, it initially requires some resources, coaching and support through training.

Most organizations make this transition because they know what's on the other side. Service&Sens is here to provide high-quality content, proven methods and tools to support all types of collaborative management practices.