Best software for moderate an internal community in 2024

Do you think it's important to bring your members together to form a community?

Do you agree that usability and performance are compatible?

Do you need a tool to help manage your communities? 

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Discover our top 10 best software for internal community management:

1. Talkspirit
2. Hivebrite 
3. Workplace
4. Tribe
5. Yammer
6. Mobilize 
7. Socio 
8. Higher Logic 
9. Mighty Networks 
10. Discourse 

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And choose the one that suits you best.

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1. Talkspirit

The French internal social network that simplifies community management for companies, associations and institutions

Talkspirit is an easy-to-use French corporate social network that allows you to bring together on the same platform your company's entire ecosystem, including your internal stakeholders (directors, managers, employees) and external stakeholders (customers, suppliers, service providers, partners, subcontractors). Thanks to the management of access rights, you can easily manage and moderate your communities as you wish. Today, Talkspirit satisfies more than 500 customers. Amongst them, the Food Emotion division A company that has succeeded in bringing together and strengthening the cohesion of its community of 300 employees in 9 countries. 

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Key features:

• platform customizable to your colors 
• news feed and home portal
• chat
• access without email possible to integrate ALL your employees
• activity statistics available to administrators 
• possibility to create groups by job, by team but also by center of interest 
• mobile and desktop applications 
• responsive customer service and user support (FR and EN) seven days a week
• GDPR : data hosted in the EU (at OVHcloud)
  

Limitations and drawbacks: Even if Talkspirit allows you to fully meet your community moderation challenges, it may not be the ideal solution if you're looking for software dedicated solely for this activity.

Pricing: 

• paid plans from €5/month per user (and less with 500 users or more, and with preferential conditions for associations)  
• free trial (15 days) 
• free personalized demo 
  

Learn more from Talkspirit users' feedback 

2. Hivebrite 

The online community management platform

Hivebrite is a multi-use SaaS community management software. Equally useful for businesses, alumni communities and members of other types of organizations, Hivebrite allows you to network your entire membership.

Key features:

• intuitive operation 
• possibility for admins to send bulk emails
• solution that allows online payment
• user directory 
  

Limitations / disadvantages:

• mobile application to be optimized 
• lack of personalization options 
  

Pricing: More information on the publisher's website

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3. Workplace 

The enterprise social network developed by Meta (ex-Facebook)

Workplace by Meta Workplace is a tool that tends to be multi-use but remains a platform that has most of the features and design of the Facebook social network. Workplace is therefore a useful corporate social network for bringing together and moderate your employees' professional lives. 

Key features:

• quick and intuitive to use 
• chat and groups
• photo and video sharing 
• creation of custom groups 

Limitations / disadvantages:

• Familiarity with the platform due to its similarity to social network Facebook can lead to use that's not appropriate for the professional sphere—even in the context of community events. 
• publisher subject to the Cloud Act*
  

Pricing: 

• plan for $4 / month per user

4. Tribe 

The solution to create your online community

Tribe is a cloud-based community management platform. It allows you to create an online space for your members to connect to. With Tribe, you can create a community space for your employees and third parties, but you can also create a space for your customers. 

Key features:

• newsfeed
• polls
• questions
• easy to integrate with other applications 
  

Limitations / disadvantages:

• documentation to help develop 
• some features to be improved (notably the ability for a user to reply to a publication with a photo)
  

Pricing: 

• free plan
• Plus plan at $85 per month
• Premium plan at $249 per month 
• Enterprise plan on request 
• 14-day free trial without commitment

5. Yammer 

The Microsoft 365 social network to moderate your business community

Yammer is an enterprise social network integrated with the Microsoft 365 suite of tools (Excel, Powerpoint, OneNote, OneDrive, Outlook, Teams). Structured around groups, Yammer allows you tomoderate the daily professional life of your employees. 

Key features:

• usability 
• accessible on mobile and tablet devices 
• chat and groups
  

Limitations / disadvantages: 

• internal integrations (with other Microsoft 365 tools) and external integrations to be developed 
• interface to be improved
• publisher subject to the Cloud Act* 
  

Pricing: 

• Microsoft 365 Business Basic at €4.20 per month per user
• Microsoft 365 Business Standard at €10.50 per month per user 
• Microsoft 365 Business Premium at €16.00 per month per user 
• Microsoft 365 Apps at just €8.80 per month per user

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6. Mobilize  

The software that centralizes and facilitates the management of your community

Mobilize is a software specifically designed to enable you to moderate your community in a context of information saturation. Built on the idea that communities are more the result of adopting new processes than simply adopting new tools, Mobilize collects and uses data to tailor the platform to your organization's needs.

Key features:

• All-in-one aspect of the solution (community, events, and email management, chats, and more)
• custom onboarding
  

Limitations and disadvantages: high pricing

Pricing: 

• free plan
• Premium plan at $800 per month 
• Enterprise plan on request 

7. Socio

The software that identifies your teams' engagement levers in 10 minutes a week

Socio is acommunity animation software specially created to facilitate the management of events, both physical and online.

Key features:

• usability
• responsive support team 
• numerous customisation options 
  

Limitations / disadvantages:

• the videoconferencing service needs to be improved
• admin rights are quite restricted 
  

Pricing: 

• free trial available
• quotation to be made on the publisher's website

8. Higher Logic  

The software that engages all participants. 

Higher Logic is a SaaS tool that allows you toimprove the engagement of your internal and external stakeholders (employees, customers...). Higher Logic allows you tomoderate these different communities, to offer them the best possible experience and thus maximize retention.

Key features:

• creating an online space for your community is quick and easy 
• a tool that allows regular measurement of member engagement
  

Limitations / disadvantages:

• few customization options
• server stability can be improved
  

Pricing: More information on the publisher's website 

9. Mighty Networks

The platform that unites your members in your company's colors

Mighty Networks is a platform that allows you to gather a community online under the banner of a company. Available on iOS and Android, the tool provides you with multiple functionalities: activity feed, sub-groups, member categories, CMS(content management system)...

Key features:

• rapid information gathering 
• high-five feature
  

Limitations and drawbacks: lack of customization options

Pricing: 

• free plan
• Community plan at just $23 per month 
• Business plan at $81 per month 
• 14-day free trial

10. Discourse 

The online discussion platform that brings your community together 

Discourse is a discussion platform that revolutionises the traditional "forum" with features such as real-time notifications, conversation view, the ability to quote a member, etc. Modular to your needs, Discourse makes it easy to create and run your community.

Key features:

• infinite scrolling instead of traditional pages
• real-time notifications
• adapted to mobiles and tablets 
  

Limitations and drawbacks: Discourse is above all a social/community moderation tool that should not be confused with other more collaborative communication tools

Pricing: 

• Standard plan at $100 per month
• Business plan at $300 per month 
• Enterprise plan on request 
• 14-day free trial 
  

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*Cloud Act: US federal law on the surveillance of personal data, adopted in 2018, which obliges US service providers to provide the federal authorities all stored data upon request, regardless of the location of the servers (even in the  EU) (Source: Wikipedia)

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Now that you have your hand of cards, it's up to you how to play :) 

Each project-management application has their respective advantages and disadvantages. Choose the one that best suits your business. Don't hesitate to take advantage of the free trials that these solutions offer, and contact us for more information!