Table of Contents

Which modules to activate for internal communication and how?

8
minutes of reading

Talkspirit allows you to meet different communication and collaboration needs. We distinguish 4 families of use: 

  • internal communication,
  • collaborative work,
  • community animation,
  • the digital workplace. 
Are you a company? You address employees and wish to equip your communication with a corporate social network (IT consulting company) ? Your use case is probably internal communication! Your goal? Integrate and involve your employees in your company's processes!

To bring your employees closer together and allow them to be informed of the latest events in your company, certain modules are essential. Among them: 

  • the welcome module,
  • the news feed module, 
  • the drive module,
  • the events module,
  • the chat module,
  • the library module. 

Find out how to activate/deactivate the different modules here

However, we also strongly recommend that you implement the following modules: 

  • the projects module,
  • the application directory module.

And to go further, some features might interest you: 

  • the FAQ bot,
  • the newsletter, 
  • the user directory,
  • birthdays.

The essentials

The Home module 

The Welcome module is ideal for conveying your values, clarifying the processes in place within your structure, but also communicating on important dates and events. If it allows you to inform the employee, it also allows him to feel more integrated to your organization. 

💡The + Talkspirit? Create multiple landing pages and target different audiences! 

Do you have a Standard, Premium or Enterprise internal communication subscription?

The welcome module is activated by default on your platform.

You have deactivated it and want to reactivate it? Find out how in this article

To find out how to edit a homepage, go here

And to help you set up your welcome portal, find our best practices in this article

The News Feed module

The news feed is essential to address the internal themes of your choice and to make them evolve. It will allow you to create a group by process or business line and to inform all its members in a harmonized way: no more disparate communication! 

💡 Welcome each new employee to a group Welcome and offer them visibility into the various departments in place, onboarding resources available and more!

With the news feed, involve your employees:

  • Collect feedback and launch surveys with the poll
  • Set up idea boxes in the form of groups to encourage initiatives and encourage innovation.

Do you have a Standard, Premium or Enterprise internal communication subscription? The news feed module is activated by default on your platform.

Have you disabled it and want to re-enable it? Go toAdministration > News Feed and select Enable News Feed.  

Also find out how :

And to help you launch your groups, download our practical sheet here and use this template to build your group architecture. 

The drive module

If the drive allows you to collaborate on different projects, it can also be very useful when used as an internal communication tool! It will allow you to provide your employees with :

  • videos of the organization in free access,
  • photo files of your events (seminars, customer parties, teambuilding...)
  • Replay of meetings or events through recording

Accompany your new employees efficiently by sharing with them access to a drive onboarding, for example!

💡The +? With the OfficeNow office suite integrated into the Drive, accessible online, without the need to download new software, you will be able to: 

  • write your reports (following a workshop or a seminar) thanks to the word processing tool and put them in a news feed publication,
  • manage your mailing lists or track the presence of participants at an event using the spreadsheet,
  • Prepare your presentations with the presentation tool. 👌

Do you have a Standard, Premium or Enterprise internal communication subscription? The Drive is enabled by default on your platform.

Have you disabled it and want to re-enable it? Go toAdministration > Drives and select Enable Drives

Also find out how :

The Events module

The implementation of the Events module within your structure appears essential when you want to coordinate your teams. To facilitate your company's internal communication and organization, the shared calendar is the ideal tool. 

It will allow your employees to gain visibility on the availability of each, but can also be the basis of an internal communication for your company events.

💡The + Talkspirit? Bring your teams closer together with the Birthdays feature that allows your employees to post their collaborators' birthdays. Celebrate your employees' seniority by sharing a chat message with them on the day!

Do you have a Standard, Premium or Enterprise internal communication subscription? The events module is activated by default on your platform.

Have you disabled it and want to re-enable it? Go toAdministration > Events and select Enable Events.  

Also find out how :

The chat module

The chat module is ideal for sharing information quickly and efficiently, but also for promoting team spirit. 

💡The + Talkspirit: save time by sharing voicemails or joining a video conference and even when you are on the go with our mobile apps!

Do you have a Standard, Premium or Enterprise internal communication subscription? The chat module is activated by default on your platform.

Have you disabled it and want to re-enable it? Go toAdministration > Chats and select Enable Chats.  

The Library module

The library is a knowledge base module: it allows you to create and gather all the internal resources and information to which your employees can refer according to their needs. This module allows you to: 

  • improve the flow of information,
  • to prevent loss of knowledge, 
  • improve productivity and encourage innovation. 

Find more information and best practices on how to use the module in this article

The Library module is activated by default on your platform when you subscribe to a Premium internal communication subscription. You are on a Standard subscription? Contact us to upgrade your subscription. 

The recommended ones

The Projects module

The Projects module is often seen as an essential module for collaboration, and it can also be very useful for internal communication. Indeed, this module allows a fine and fast follow-up of your various processes in progress. 

For example: 

  • Follow the organization of your corporate events and quickly distinguish the actions undertaken and to be undertaken,
  • Build an editorial calendar for internal communications and have it validated before publication, 
  • track the recruitment of new employees by department and quickly target the next steps to be taken, 
  • Welcome new employees by following a clear process and ensuring that they have all the necessary elements for an optimal start. 

The Projects module is activated by default on your platform when you subscribe to a Premium internal communication subscription. You are on a Standard subscription? Contact us to upgrade your subscription. 

The Application Directory module

The application directory is ideal for gathering all the tools that your employees use on a daily basis. Thanks to this module, you will be able to make available to the platform users the tools that you want to see privileged.

The application directory is activated by default on your platform when you subscribe to a Premium internal communication subscription. You are on a Standard subscription? Contact us to upgrade your subscription. 

Features to go further

The FAQ bot

The FAQ bot is a very useful tool for internal communication. Indeed, this bot aims at relieving the support teams. It allows them to gain productivity on other subjects while automating the answers that can be given. 

Thanks to the FAQ bot, you will be able to automate the answer to questions such as : 

  • the address of the company, 
  • the office wifi code,
  • the lunch voucher policy,
  • the expense reimbursement policy, 
  • Leave policy, 
  • the process of sending care sheets.

The FAQ bot is not activated by default on your platform. 

You want to activate it? You have 15 days to test the feature (be careful, trying it is adopting it)!

Find out how to activate the bot in this article. Once the trial is over, contact us to subscribe to the feature. 

⚠️ It is necessary to have the Chat module enabled to activate the FAQ Bot.

The newsletter

The newsletter feature allows you to share all the contributions related to a theme in just a few clicks. This way, you can unburden your communication teams, who will only have to select the contributions already shared on the platform to push them by email!

By sending an email newsletter, encourage your users to connect regularly to the platform to learn about new activities that are shared.  

The newsletter is activated by default on your platform. To get more information about this feature, please refer to our dedicated article

The user directory

The user directory is a key feature of internal communication. It allows your employees to quickly target their privileged contacts thanks to a dynamic search based on criteria chosen by the user. 

To get the most out of this feature, we strongly recommend that all of your employees display completed profile sheets. If necessary, you have the possibility, as the platform administrator, to fill in the user information in bulk

The user directory is activated by default on your platform. For more information on this feature, please refer to our dedicated article

Birthdays

The Birthdays feature is ideal for internal communication as it helps to bring your teams closer together and allows for greater social cohesion. By activating the feature, you allow your employees to display the birthdays of their colleagues and contact them to celebrate this special day with them!

The birthday feature is not enabled by default. It is available regardless of the internal communication plan you subscribe to. To activate it, go to the Administration, Events section and enable the option. For more information on this activation, please refer to our dedicated article

⚠️ It is necessary to have the Chat module and the Events module enabled to activate the Anniversaries feature.

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